Preliminary Information Form

The seller of İlandan Önce membership and provider of the service:

• Name: Bumba Teknoloji Limited Şirketi
• Email: bilgi@bumbagroup.com

İlandan Önce membership is a digital service provided electronically at ilandanonce.com. During the membership you can access the contacts and contact details in the directory, send applications from your own email address, and use templates, application tracking and the AI features; the scope is described in detail in the Terms of Use.

Membership covers one month. No physical product is delivered.

The monthly membership fee is shown on the payment page before you pay. The amount shown is the total you pay; no shipping, delivery or other extra fee is charged.

Payment is taken by credit or debit card in a single charge on the secure payment screen of the payment institution PayTR. Membership does not renew automatically; each successful payment extends it by one month.

The payment is final once PayTR confirms it, and membership opens in your account at the same moment. A payment made while your membership is running adds one month to the end of the remaining period.

Because the service is provided electronically, there is no shipping or delivery and no delivery cost.

Within 30 days of the payment date, you can ask for a refund without giving any reason and without paying any penalty. This period is longer than the statutory 14-day withdrawal period and includes it.

Just write to bilgi@bumbagroup.com from your account's email address. Within 14 days of receiving your request at the latest, we refund the full amount to the card used for the payment; how long it takes to appear on your card depends on your bank.

The membership period added by the refunded payment ends with the refund.

You can send complaints to bilgi@bumbagroup.com.

In a dispute, you can apply to the consumer arbitration committee where you live or where you bought the service, within the monetary limits set each year by the Ministry of Trade, or to the consumer court above those limits.

The personal data processed for the payment and the information passed to PayTR are described in the KVKK Privacy Notice and the Privacy Policy.